Banks, ATMS, and Horrible User Experiences

August 3, 2015 · 2 min read
Note: I'm pretty much going to rant about a bank experience I had. Lessons aren't obvious, but if you're designing something that's pretty dang important... make sure you have failsafes built-in.

Paying Attention

July 23, 2015 · 1 min read
Last week I did a training gig for a great group of folks out on the west coast. I worked from the comfort of my home office, and presented all the material remotely. The spec for training was

Managing Your User Group: Locations

July 2, 2015 · 4 min read
A common misconception a lot of new user group leaders have is that they need the perfect location for their user group. While that thought is partially correct, there are a lot of things to

How I'm Beating Email Addiction

May 21, 2015 · 3 min read
Today, I really want to talk about email, because I see people everywhere having the same issue with email that I had. I used to be REALLY addicted to email. When I use to wake up in the morning,

No matter what you do: add value

May 14, 2015 · 1 min read
Yesterday I had the pleasure of chatting with a gentleman about a potential mentoring gig. The way I like to approach these sort of talks is to determine high level goals. In this case, the client

Managing Your User Group: Calendar Roulette

March 6, 2015 · 1 min read
One trait of successful user groups is don't play calendar roulette. Meaning: they chose a time or day each month to hold the group meeting. We meet every 2nd Tuesday. or We are the last

I suck at writing unit tests, but I'm trying to change

February 26, 2015 · 3 min read
65 tests I have just hit a personal record when it comes to writing unit tests. A measly 65 unit tests. I've always noticed that there are three types of developers: those that never test, those

Managing Your User Group: Sponsor Relationships

January 26, 2015 · 3 min read
As a user group leader, you might have this feeling that you need to get sponsors for your user group. This is a common feeling! In fact, it's one of the most common questions I get as the

The Non-Techie Guide to Source Control

October 30, 2014 · 6 min read
Update 1: Brandon pointed out a mistake in my math. Adjusted to reflect his comments. This is one of those posts that I have been meaning to write for a long time. As a consultant, I often find

MongoDB: Setting TTL on Documents

October 13, 2014 · 1 min read
On some recent work I was doing with Winsitter, I needed an approach that would systematically remove documents after a specified period of time within MongoDB. Previously, I would have written cron
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